ClinicHaven’s Mission and Vision
At ClinicHaven we believe in raising the operational standards of ambulatory care settings with improved foundations that create better work environments, reduce staff turnaround, and increase quality patient care along with seamless patient experiences. By streamlining processes from check-in to check-out, we help boost efficiency, empower clinics, and increase revenue by providing detailed resources that are proven to work.
ClinicHaven was founded by Brianna Rivera, a seasoned ambulatory nurse with over a decade of hands-on experience in clinic operations, compliance, and staff engagement.
Our mission is simple: to empower clinics with the resources and guidance they need to deliver quality care while staying compliant.
ClinicHaven
Brianna Rivera: Leading Clinic Transformation
ClinicHaven was created when founder, Brianna Rivera, heard “why don’t you trademark your work” one too many times. Over a decade of working in various roles as an ambulatory nurse, Brianna made observations, developed solutions, recommended, and implemented the tough changes successfully improving patient outcomes and clinic productivity while preserving staff needs. Brianna’s expertise is sought out for her natural and innate leadership ability to discover operational gaps of a clinic setting and transitioning ineffective workflows to highly efficient workflows that then drive improvements in quality care, patient experiences, and staff engagement. Staff love working for Brianna because she has the ability to recognize patient needs while prioritizing staff engagement for increased patient experience and quality-driven revenue.
Clinic Haven
Transforming Ambulatory Care: Brianna's Approach to Culturally Aligned, High-Quality Clinical Operations
Transitioning an ambulatory care setting practice to an efficient, best practice setting requires change. Change is challenging. What Brianna has mastered, is how to assist clinical operations within the scope of the local community’s culture, using proven strategies to empower your staff and providers to share ideas and work in an environment where critical thinking and commitment to clinic quality and operations is valued.
Clinic Haven
Comprehensive Compliance and Consulting Solutions for Clinic Excellence
ClinicHaven products are a combination of Brianna’s career experience/expertise and relevant resources (HRSA, OSHA, IHS, AAAHC, TJC) to make a one-stop shop for all your clinic compliance, safety, and operational needs. She also provides one-on-one consultations to help develop clinic scaling, staffing analyses, scheduling template analyses, policy and procedure reviews, and other specific requests to personally elevate your clinic. When certain requests may be out of Brianna’s scope of work, she has many resources and partnerships that will provide the solution desired.
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Frequently Asked Questions
Yes! Our policies and procedures come ready to use. Simply insert your clinic’s name and ensure you’re comfortable with the verbiage.
Absolutely! All documents are provided in Word format, allowing full customization to fit your clinic’s needs.
We’re happy to help! Our team can provide customizations to meet state-specific regulations with an average turnaround of 8 weeks.
Yes, we offer one-on-one consultation services tailored to your clinic’s focus areas, including workflow efficiency, leadership guidance, and scaling.
We do recommend having an additional legal eye review for any differences in state regulations with verbiage towards liability. A good example would be the Minor Consent policy, as the ages and regulations vary in each state.
We use our experience, evidence-based practice, and national resources to produce the verbiage. You will see this tagged in the Standard of Care section. Typical resources are from the CDC, HRSA Manual, Federal Regulations, and OSHA.
Make sure to always educate and train your entire staff on the P&Ps of your clinic/organization. Auditors will likely ask for their competencies to include these for your initial hires and annually. Check out our Employee Maintenance Record to help keep track of typical auditor guidance when it comes to employee files.
We suggest having your clinic manager or lead nurse complete these walkthroughs on a monthly basis to ensure your clinic/organization is audit ready at all times. Simply use the tool and go through each line item. If you find something that needs to be fixed or resolved, use the comment section, this way if an auditor does come and finds something you can already state that you have acknowledged this and provide the date of the previous walkthrough and the solution to the auditor.
Yes! We are happy to help take the next step to your policies and procedures providing appropriate state laws. Average turnaround time can be up to 8 weeks.
Yes! We are happy to schedule one on one services with any additional focus areas you may have include but not are not limited to scheduling efficiency, workflow efficiency, training guidance, leadership guidance, clinic scaling, and on-site consultations for organizational analyses.
We will be happy to investigate any policy missing and provide you a foundation template to use, free of charge.